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Phone systems for retail stores

Customers call to ask if you have it in stock. Make sure someone on the floor picks up. Plans start at $14.99 per user per month.

Example call flow

Here's one way calls could be handled. We build yours around how your team works.

A shopper calls and hears an auto attendant. option 1, recording: hours and directions; option 2, sales floor: all floor phones ring; option 3, customer service: rings the service desk. After hours: plays hours and takes a message. Also: pickup texts, sent from your store number.
An example setup. Menu options, greetings, and after-hours rules are all yours to choose.

Why retail stores choose VoiceSaver

  • Ring the sales floor

    Cordless phones ring on the floor so the nearest person answers.

  • Hours automatically

    A recording answers hours and location questions.

  • Text customers

    Let customers know their order is ready for pickup.

  • All your stores

    Transfer calls between stores by extension.

Example: a store with a stockroom and office

A typical setup we'd recommend. Every business is different, so your quote is built around yours.

  • 1 desk phone at the register, 2 cordless phones on the floor, 1 in the office
  • Main number with a short menu
  • Floor hunt group
  • Business texting for pickup notices
  • Credit card terminal moved off its analog line

Common questions

Can our phones ring on the sales floor?

Yes. Cordless phones on the floor ring together, so the nearest person can answer.

Can we transfer a call to another store?

Yes. Stores on one system can transfer calls to each other by extension.

What about our credit card terminal?

Most modern terminals work better over the internet or cellular. Check with your payment processor before cancelling an analog line.

Get a quote for your business

Starting at $14.99 per user per month.

Calling, an auto attendant, voicemail to email, and the mobile app come with every plan. Extras like fax, texting, toll-free numbers, and call recording are available when you need them. Tell us about your office and we'll send an exact quote.

  • Keep your current numbers
  • Yealink phones set up before they arrive
  • Support from our team in Aberdeen, New Jersey
How many users (extensions) do you need? *
What do you need? (choose any)